Rubber & Tyres

A WhatsApp concierge for customer and dispatch updates

The OEM planner, the dealer, the fleet and the mining buyer all ask "where is my order" or "is my casing ready" by phone and WhatsApp all day, and someone stops work to answer from scattered systems.

Who has it

Universal across all segments. For retreaders and rubber-processing units it is the fleet asking after its casings.

What we build

A WhatsApp concierge that confirms job, casing and dispatch status to the customer, shares despatch and e-way-bill details, and answers routine status questions, working off real production and dispatch events so the information stays current. Routine confirmations go out automatically; anything that commits to the customer is sent by a person.

What is automated, where AI helps, who signs off

Automation for the routine. A person on every decision that matters.

The reliable spine

The reliable spine is non-AI workflow, arithmetic, integrations, approvals and reporting for A WhatsApp concierge for customer and dispatch updates.

Where AI helps

AI is limited to bounded reading, extraction, matching, clustering or drafting from the firm's own data for A WhatsApp concierge for customer and dispatch updates; it never owns the number, the approval, the promise or the decision.

Who signs off

A named person signs off anything touching money, stock, a customer promise, a regulated filing, a payment, a price, a credit decision or a people decision.

What changes day to day

Routine status questions answer themselves and the team stops being interrupted. Status-call load drops and customer satisfaction rises.

Illustrative outcome

Routine status questions answer themselves and the team stops being interrupted. Status-call load drops and customer satisfaction rises. Illustrative; final numbers come from your own data.

Illustrative; final numbers come from your own data.

Path to the build

How this one gets built.

Book a free 60-minute call, then a free Blueprint on the firm's own records. Deep-dive and build, followed by run and govern so the workflow keeps paying back.

Find the one build worth funding first.

A free 60-minute call. No cost, no obligation, just a clear read on what is worth building.