Terms of engagement.

These terms describe how Kraos AI Labs LLP ("Kraos", "we", "us") engages with a client ("you"), and the terms on which we provide this website. They apply to your use of the site, to the free call and the Blueprint, to any build we agree to, and to any run and govern arrangement that follows.

By using this website or engaging us, you accept these terms. If you do not accept them, please do not use the site.

The first 60-minute call is free and carries no obligation. Where we go on to prepare a Blueprint, it is written for you and is yours to keep, whether or not you build with us.

The Blueprint sets out what we would build and in what order. It is our considered, professional view at the time of writing, not a guarantee of a particular outcome.

We provide AI implementation and consulting: diagnosis, fixed-scope builds (software, applications, and data layers), and optional ongoing run and govern support. The specific services, deliverables, timelines, and acceptance criteria for any project are set out in a written statement of work or engagement letter.

A build is agreed in writing before work starts, with a fixed price and a defined scope. Changes to scope are agreed in writing and may change the price and timeline.

Illustrative figures are indicative and validated against your own data before any engagement.

Payment terms, including any milestones and taxes, are set out in the statement of work. Fees are exclusive of applicable taxes unless stated otherwise.

We automate routine work on rules you can read and audit. We use AI only where it is proven reliable, such as comparing, extracting, matching, and finding what leaks.

A named person reviews and approves anything that touches your money, your stock, or your customer before it takes effect. We do not deploy systems that take such actions on their own.

You keep ownership of your data and your pre-existing materials. On full payment for a build, the deliverables we create specifically for you are yours, as set out in the statement of work.

We keep ownership of our pre-existing materials, our reusable build harness, tools, libraries, and know-how, including anything we develop generally rather than specifically for you. Where these are part of a deliverable, we grant you a licence to use them for that deliverable.

Each of us keeps the other’s confidential information confidential and uses it only to deliver and receive the work. We reference client work in our own materials only where the client has agreed, and we withhold client names where confidentiality is asked for.

We handle personal data under our Privacy notice and applicable data protection law, including India’s Digital Personal Data Protection Act 2023. Where we process personal data within your systems to deliver a build, we do so on your instructions under a separate data processing agreement, and we agree that access in writing and limit it to what the work requires.

We provide our services with reasonable skill and care, and we will put right defects in what we built, as set out in the statement of work.

The website and its content are provided on an "as is" and "as available" basis. To the extent permitted by law, we exclude other warranties not expressly stated here. We do not guarantee specific business outcomes, which depend on factors outside the agreed scope and on systems and decisions you control.

To the extent permitted by law, neither of us is liable for indirect, incidental, or consequential loss, or for loss of profit, revenue, or data, arising from the services or the website. Our total liability arising from an engagement is limited to the fees paid for that engagement. Nothing here limits liability that cannot be limited by law.

Our work often connects to third-party systems and services. Your use of those systems is subject to their own terms, and we are not responsible for them. This site may link to third-party sites we do not control.

These terms are governed by the laws of India, and the courts of India have jurisdiction over any dispute, without affecting any mandatory rights you have under the law of your own country.

We may update these terms as our work or the law changes. When we do, we will revise the date below. Your continued use of the site after a change means you accept the updated terms.

Where we sign a separate engagement letter or statement of work with you, that document governs the services if anything in it conflicts with these terms. For questions about these terms, contact us through the Contact page.