Rubber & Tyres

Cluster complaints and rejects to the few root causes

Field returns, OEM complaints, line rejects and internal rejections live in scattered notes; nobody can say which compound, mould/cavity, press, casing source or shift drives most of the cost-of-poor-quality. For tyres it is field failures and warranty; for components it is cavity rejects and bond failures; for retreads it is de-bonding and blow-outs; for belts and hoses it is field life and splice failures.

Who has it

All segments, strongest for moulded and extruded component makers (cavity and bond rejects) and for retreaders and rubber-processing units (retread failures).

What we build

A clustering layer over complaint records, reject sheets, warranty claims and rejection notes that groups defects by product, compound/recipe, machine/mould/cavity, casing source, shift and customer, surfacing the few root causes carrying most of the cost. The action (corrective action, recipe change, supplier debit) stays with a person.

What is automated, where AI helps, who signs off

Automation for the routine. A person on every decision that matters.

The reliable spine

The reliable spine is non-AI workflow, arithmetic, integrations, approvals and reporting for Cluster complaints and rejects to the few root causes.

Where AI helps

AI is limited to bounded reading, extraction, matching, clustering or drafting from the firm's own data for Cluster complaints and rejects to the few root causes; it never owns the number, the approval, the promise or the decision.

Who signs off

A named person signs off anything touching money, stock, a customer promise, a regulated filing, a payment, a price, a credit decision or a people decision.

What changes day to day

The plant fixes the two or three causes that matter instead of chasing every complaint. Complaint-credit and warranty value drop on the worst accounts.

Illustrative outcome

The plant fixes the two or three causes that matter instead of chasing every complaint. Complaint-credit and warranty value drop on the worst accounts. Illustrative; final numbers come from your own data.

Illustrative; final numbers come from your own data.

Path to the build

How this one gets built.

Book a free 60-minute call, then a free Blueprint on the firm's own records. Deep-dive and build, followed by run and govern so the workflow keeps paying back.

Find the one build worth funding first.

A free 60-minute call. No cost, no obligation, just a clear read on what is worth building.