Chemical Distribution
Dispatch runs on paper challans and phone calls. Nobody can say where a tanker or a load is without ringing the driver. Proof-of-delivery comes back on paper, if at all, and never ties to the invoice, so delivered loads go under-billed and disputes have no evidence. Freight is billed above the rate card, the hazmat and weight surcharges go unchecked, container demurrage and tanker detention are eaten, and a drum or weight short against the lorry receipt is absorbed because nobody has time to tie every line back.
Who has it
Core for solvent, polymer and resin traders moving bulk; strong for industrial distributors on drum and pack dispatch, and for import and re-packing or blending houses dispatching repacked stock.
What we build
The dispatch and gate-pass workflow (with the hazmat-transport pre-dispatch gate from the compliance calendar wired in), a proof-of-delivery-to-bill reconciliation, a freight-bill audit against the rate card, weight slabs, demurrage and detention terms, and an advisory route or load plan a dispatcher accepts or edits. Drum and tanker counts and weighbridge readings are captured at the gate so shorts surface.
What is automated, where AI helps, who signs off
The reliable spine
The non-AI spine is the dispatch and audit workflow: the gate-pass with its hazmat pre-dispatch check, capture of drum, tanker and weighbridge readings at the gate, proof-of-delivery tied back to the bill, and a freight-bill audit against the rate card, weight slabs, demurrage and detention terms, with shorts and overcharges raised as exceptions.
Where AI helps
AI only reads the paper that feeds this: it lifts figures off a lorry receipt, a weighbridge slip or a freight bill so the audit runs without re-keying, and proposes an advisory route or load plan a dispatcher accepts or edits. It bills nothing and clears no gate.
Who signs off
A named person signs off anything touching money, stock, a customer promise, a regulated filing, a payment, a price, a credit decision or a people decision.
What changes day to day
A load's status is visible without a phone call; proof-of-delivery ties to the bill so delivered loads stop going under-billed; freight, demurrage, detention and weight overcharges get caught and claimed instead of absorbed; the hazmat pack is verified before the gate.
Illustrative outcome
Freight and demurrage overcharges recovered each cycle; under-billed loads eliminated.
Illustrative; final numbers come from your own data.
Path to the build
Book a free 60-minute call, then a free Blueprint on the firm's own records. Deep-dive and build, followed by run and govern so the workflow keeps paying back.
Related builds
A free 60-minute call. No cost, no obligation, just a clear read on what is worth building.