What is automated, where AI helps, who signs off
Automation for the routine. A person on every decision that matters.
The reliable spine
The reliable spine is non-AI: the dispatch and gate-pass workflow, proof-of-delivery-to-bill reconciliation, freight-bill audit against the rate card, and deterministic event-driven wiring between systems with an exception queue for anything that does not match.
Where AI helps
AI helps read a delivery document or a freight bill and line it up against the order and rate card; the reconciliation rules and the dispute or payment decision stay deterministic and owned by a person.
Who signs off
A named person signs off anything touching money, stock, a customer promise, a regulated filing, a payment, a price, a credit decision or a people decision.