What is automated, where AI helps, who signs off
Automation for the routine. A person on every decision that matters.
The reliable spine
The non-AI spine holds the discipline: credit limits, terms and live ageing per customer, the deterministic approval gate on every over-limit dispatch and credit extension, the ranked daily chase driven by ageing and exposure, and the clean audit record of who approved what and why.
Where AI helps
AI only reads and drafts around that spine: it pulls overdue balances and payment behaviour together so the chase list is ranked, and it drafts the reminder a person reviews before it goes out. It never sets a limit, clears an over-limit dispatch or decides to write an account off.
Who signs off
A named person signs off anything touching money, stock, a customer promise, a regulated filing, a payment, a price, a credit decision or a people decision.