The reliable spine
The concierge answers from live, connected data so it never guesses; routine reversible replies go on their own.
Renewables & Solar EPC
A WhatsApp concierge for the enquiry, project-status and AMC desk
Homeowners and SME buyers flood WhatsApp with the same questions, "what will a system cost", "what is my subsidy", "where has my installation reached", "when will net metering be approved", and the sales and project team burns its day on routine status replies handled by hand or dropped, so leads go cold and customers feel ignored mid-project. For an O&M operator the AMC client asks "is my plant running, why is generation down, where is my service ticket" on the same channel.
Who has it
Every segment needs it: rooftop and C&I EPC contractors (homeowner and SME enquiry and project-status), O&M and asset-management operators (AMC client plant-status and ticket desk), module, mounting and BOS manufacturers (distributor and EPC order desk) and, lightly, utility-scale project developers (offtaker and lender update desk).
What we build
A WhatsApp concierge that answers routine enquiry, subsidy-eligibility, project-stage and service-ticket questions from the client's own live connected data, sends proactive project and net-metering milestone updates, and captures new enquiries straight into the system. Routine reversible replies go out on their own; anything that quotes a binding price, commits a timeline, confirms a subsidy amount or makes a warranty promise routes to a named person.
What is automated, where AI helps, who signs off
Automation for the routine. A person on every decision that matters.
Where AI helps
AI is limited to bounded reading, extraction, matching, clustering or drafting from the firm's own data for A WhatsApp concierge for the enquiry, project-status and AMC desk; it never owns the number, the approval, the promise or the decision.
Who signs off
A named person signs off anything touching money, stock, a customer promise, a regulated filing, a payment, a price, a credit decision or a people decision.
What changes day to day
Routine enquiry-and-status traffic stops eating the desk's day; no lead slips; customers feel kept-informed through a long install; binding prices, subsidy figures and promises still go out by a person.
Illustrative outcome
Routine enquiry-and-status traffic stops eating the desk's day; no lead slips; customers feel kept-informed through a long install; binding prices, subsidy figures and promises still go out by a person. Illustrative; final numbers come from your own data.
Illustrative; final numbers come from your own data.
Path to the build
How this one gets built.
Book a free 60-minute call, then a free Blueprint on the firm's own records. Deep-dive and build, followed by run and govern so the workflow keeps paying back.
Related builds
What tends to pair with this one.
Same industryGeneration, performance-ratio and soiling-loss monitoringSee what we buildSame industryApproval workflowsSee what we buildSame industryRun the net-metering, interconnection and subsidy file to a systemSee what we buildAgri-Inputs & AgritechWhatsApp concierge for the order, balance and service deskSee what we buildAgri-Processing & CommoditiesWhatsApp concierge for the dealer/buyer front deskSee what we buildAuto Components & AncillaryA WhatsApp concierge for buyer and dispatch updatesSee what we build
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