What is automated, where AI helps, who signs off
Automation for the routine. A person on every decision that matters.
The reliable spine
The site is non-AI: a clean, current sourcing reference built from the operator's verified capacity, temperature bands, validated lanes, licences and certifications, with a clear path to enquire and an enquiry that lands cleanly into the system.
Where AI helps
AI does only bounded drafting on the operator's own material, such as proposing first-draft copy for a capability page that a person edits and approves. It never publishes a claim, states a credential or makes a commitment to a buyer.
Who signs off
A named person signs off every capability and credential claim on the site before it is published, and owns the enquiry response.