Agri-Inputs & Agritech
For a farm-equipment dealer the workshop and the parts counter are the most reliable margin, and the single most predictable win is the service-due reminder, because the customer's number, machine and next-service date already sit in the system. Nobody calls at the right moment, so the farmer takes the tractor to the village mechanic and the dealer loses the service and the parts. For the input trade, the season-opening nudge to last year's buyers and the win-back of a retailer who stopped ordering are the same un-worked recovery, left to memory.
Who has it
Farm-equipment dealers carry the signature need, service retention and the next-due reminder, and the seed and fertiliser distributors and the retail and dealer networks use it for season-opening reminders and lapsed-retailer win-back.
What we build
A timed, rules-based recovery and retention engine on the firm's own service and order history: service-due and free-service reminders for the farm-equipment dealer, season-opening and scheme-window reminders for the input distributors and the retail networks, and lapsed-customer win-back, all over WhatsApp and call, with every offer signed off by a person.
What is automated, where AI helps, who signs off
The reliable spine
The reliable spine is non-AI: the timed, rules-based recovery and retention engine on the firm's own service and order history, driving service-due and free-service reminders, season-opening and scheme-window reminders, and lapsed-customer win-back.
Where AI helps
AI is confined to reading the service and order history to time the nudge and drafting the message; it never owns the offer, the price or the customer promise, each of which a person signs off.
Who signs off
A named person signs off anything touching money, stock, a customer promise, a regulated filing, a payment, a price, a credit decision or a people decision.
What changes day to day
The workshop fills because the customer is reminded at the right moment; lapsed retailers are worked instead of forgotten; the follow-up no longer depends on who remembered.
Illustrative outcome
Higher service retention after the free-service period; recovered repeat orders from lapsed buyers. Illustrative; final numbers come from your own data.
Illustrative; final numbers come from your own data.
Path to the build
Book a free 60-minute call, then a free Blueprint on the firm's own records. Deep-dive and build, followed by run and govern so the workflow keeps paying back.
Related builds
A free 60-minute call. No cost, no obligation, just a clear read on what is worth building.