Regulated

Healthcare Providers (Hospitals, Diagnostics)

For a hospital or diagnostic chain, the change is this: charge capture, the claims pipeline, implant reconciliation and trapped payer cash all become visible and tied to rupees, governed so a named person signs anything that touches money, a patient or a regulator, and the clinical decision stays with the doctor.

A modern healthcare operations area with clean records stations, diagnostic equipment, and abstract scheduling screens

The art of the possible

A hospital does not need to rip out its HIS or LIS and put the floor through a greenfield-software replacement it will reject. It needs the charge capture closed, the claims pipeline tracked across all three payer worlds, the implants reconciled, the trapped cash made visible, and the discharge flow tightened, all on screens the billing desk and the promoter actually use. Reliable systems run the money and the operations; AI reads the messy paper (denial letters, EOBs, reconciliation statements, vendor invoices, scanned reports) and flags the leaks; a named person signs anything that touches money, a patient or a regulator; and the clinical decision never leaves the doctor.

The operating reality

Hospitals, nursing homes, diagnostic chains and clinics where money leaks at charge capture, in the claims pipeline across cash, TPA and government-scheme payers, in implant and consumable reconciliation, and in cash trapped for months with payers; the owner runs it on an HIS, a LIS, a pharmacy system and Tally that do not talk, while the clinical decision rightly stays with the doctor.

By segment

Where the work is, segment by segment.

The same industry runs differently across its segments. Here is the operating reality of each, and the builds we would rank first, with why.

Multi-specialty & secondary hospitals

Inpatient-led, mixed cash / TPA / scheme payer book; charge capture, claims, implants, bed/OT throughput and payer receivables are the spine. The fullest version of every healthcare leak.

  1. 01Payer-claim leak and short-pay recovery

    Claims come back deducted or denied and the desk accepts it; recovering written-off and short-paid claim value off the hospital's own data is often the first provable win.

    See what we build
  2. 02Capture every service to the bill

    Unbilled OT consumables, investigations and extra-stay charges are the largest single leak; closing it before discharge is the most provable rupee win in the building.

    See what we build
  3. 03The claims engine across TPA, insurance and schemes

    Pre-auth, document checks, rate-card checks and denial-reason analysis across cash / TPA / PM-JAY / CGHS / ECHS / state schemes; the operating heart of hospital money.

    See what we build
  4. 04Implant and consignment reconciliation

    Lakh-rupee implants on vendor consignment, used-vs-billed-vs-vendor-charged, reconciled on trust; a leak most hospitals have never costed.

    See what we build
  5. 05Payer-receivables ageing and trapped-cash view

    Cash stuck with TPAs and scheme portals for months; one ledger with ageing by payer is the picture the owner most wants.

    See what we build
  6. 06Capture every service to the bill

    Fixed cost runs whether the bed is full; the dragging discharge is the biggest hidden operational leak.

    See what we build
  7. 07Implant and consignment reconciliation

    Medicines and consumables: rate drift, duplicate payment and near-dated stock written off.

    See what we build
  8. 08Connected data layer: HIS, LIS, billing, accounts

    HIS, lab, pharmacy, billing and Tally do not talk; one source-linked, traceable view.

    See what we build

Nursing homes & day-care / surgical centres

Owner-doctor-run, procedure-heavy and leaner; day-care packages, a high-value implant and consumable line, pre-auth discipline and trapped payer cash are the spine, and a small front desk that drops calls loses bookable patients.

  1. 01Implant and consignment reconciliation

    Procedure-heavy and implant-heavy on a lean balance sheet, where lakh-rupee implants on vendor consignment and consumable rate drift and expiry write-offs are a leak the centre has rarely costed.

    See what we build
  2. 02Capture every service to the bill

    Day-care packages and procedure charges slip off the bill when capture is manual and the stay is short.

    See what we build
  3. 03The claims engine across TPA, insurance and schemes

    Pre-auth and package-rule discipline on a smaller but high-value claim book.

    See what we build
  4. 04WhatsApp concierge plus missed-call recovery

    A small front desk drops calls; the owner-doctor loses bookable patients to the place down the road.

    See what we build
  5. 05Payer-receivables ageing and trapped-cash view

    Cash trapped with payers hurts a small balance sheet more sharply.

    See what we build
  6. 06Patient recall and health packages

    Follow-ups, repeat procedures and annual checks are ethical, owned-patient growth.

    See what we build
  7. 07Implant and consignment reconciliation

    Medicine and consumable buying leak and expiry write-offs on a tight purse.

    See what we build

Diagnostic & pathology lab chains

High-volume, multi-centre, B2C walk-in plus B2B referral; sample-to-report turnaround, referral-account health, report delivery and home-collection logistics are the spine; lighter on TPA, heavier on volume and referrers.

  1. 01Capture every service to the bill

    Turnaround IS the product across multiple centres and a processing lab; a delayed or lost sample is a lost patient and a lost referrer.

    See what we build
  2. 02Patient acquisition and front-desk discipline

    A large share of revenue is tests referred by clinics and doctors; seeing which accounts grow or slip, and reporting back fast and clean, keeps the account.

    See what we build
  3. 03WhatsApp concierge plus missed-call recovery

    Bookings, home-collection requests, "is my report ready", and report delivery on release run on WhatsApp all day.

    See what we build
  4. 04Payer-receivables ageing and trapped-cash view

    Turnaround, centre-wise margin and test-mix profitability are invisible between month-ends.

    See what we build
  5. 05Patient recall and health packages

    Annual checks, repeat tests and package campaigns are the safe, owned-patient growth lever.

    See what we build
  6. 06Connected data layer: HIS, LIS, billing, accounts

    Multiple LIS / centre systems and accounts do not talk; one traceable view across centres.

    See what we build
  7. 07Implant and consignment reconciliation

    Reagents and kits are the material spend; rate drift and near-dated kit write-offs leak.

    See what we build

Polyclinics, specialty & OPD clinics

Appointment-led outpatient flow where the front desk, the missed call, recall, packages and a credible digital front door are the spine; small practices that live or die on whether the phone is answered and the patient comes back.

  1. 01WhatsApp concierge plus missed-call recovery

    An outpatient clinic lives and dies on the front desk; the engaged line and the missed call are the core leak.

    See what we build
  2. 02Patient acquisition and front-desk discipline

    Enquiries, appointment booking, no-show follow-up and the true cost to acquire a patient are unmanaged.

    See what we build
  3. 03A credible website and digital front door

    Patients check Google and Practo before they choose; the clinic looks quieter online than the care it gives.

    See what we build
  4. 04Patient recall and health packages

    Follow-ups, vaccinations and annual checks are the ethical growth engine for an OPD practice.

    See what we build
  5. 05Reputation watch on Google and Practo

    For a clinic, an unanswered review is lost patients; reputation IS the marketing.

    See what we build
  6. 06Digitization: one clean patient and front-office record

    Appointments, patients and dues live in registers and one person's memory.

    See what we build
  7. 07Automated management reporting, the MIS pack

    A multi-location clinic group runs on a monthly pack stitched by hand.

    See what we build

The whole picture

Front office, back office, and the data that ties them together.

Front office

How the business is found, sells, and is reached.

Back office

How the work actually gets done, day to day.

Talk to your data

One trusted picture you can read and ask questions of.

How an engagement works

From a free call to a system you own.

01

Free: 60-minute call and Blueprint.

A working session on your business, then a clear plan of what we would build and in what order, written down for you to keep. No cost, no obligation.

02

Deep-dive and build.

Go deeper on one area, or have us build the software, app or data layer. Fixed price. A focused build ships in weeks.

03

Run and govern: per need.

We keep it running and watch over it, as much or as little as you want.

Related industries

Sectors with a similar operating spine.

Pharma & Nutraceuticals (Manufacturing)Professional Services (CA, Law, Consulting)Cold Chain & Temperature LogisticsHospitality (Hotels & Restaurants)

Find the one build worth funding first.

A free 60-minute call. No cost, no obligation, just a clear read on what is worth building.

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