The reliable spine
The non-AI spine is the source-linked workflow: clean records, rules, calculations, integrations, exception queues, approvals and reporting for Buyer and supplier follow-up engine.
Exporters & Import Trading Houses
Buyer and supplier follow-up engine
The book of past buyers, suppliers and quotes is the firm's only real inventory, and most of it goes un-worked. Quotes go unchased, a buyer who ordered last season is never followed up, a supplier with new capacity is forgotten, and the routine status nudges depend on someone remembering. The money already half-earned, the repeat order, the closed quote, the re-engaged dormant buyer, leaks because follow-up relies on memory.
Who has it
Indenting and sourcing agents at the core, merchant exporters on dormant-buyer win-back and quote follow-up, and import and distribution houses on dealer re-order nudges.
What we build
Timed, rules-based follow-up over WhatsApp and email on the firm's own enquiry, quote and order history: quote-chase sequences, dormant-buyer win-back, re-order nudges for an import house's dealers, and proactive shipment-status updates off the firm's own dispatch data, all running on rules. Every offer or commitment is signed off by a person.
What is automated, where AI helps, who signs off
Automation for the routine. A person on every decision that matters.
Where AI helps
AI is limited to bounded reading, extraction, matching, clustering or drafting from the firm's own data for Buyer and supplier follow-up engine; it never owns the number, the approval, the promise or the decision.
Who signs off
A named person signs off anything touching money, stock, a customer promise, a regulated filing, a payment, a price, a credit decision or a people decision.
What changes day to day
Quotes get chased instead of dying; dormant buyers and suppliers are re-worked systematically; buyers feel proactively kept informed; follow-up no longer depends on who remembered.
Illustrative outcome
A meaningfully higher share of quotes and dormant buyers re-engaged. Illustrative; final numbers come from your own data.
Illustrative; final numbers come from your own data.
Path to the build
How this one gets built.
Book a free 60-minute call, then a free Blueprint on the firm's own records. Deep-dive and build, followed by run and govern so the workflow keeps paying back.
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