What is automated, where AI helps, who signs off
Automation for the routine. A person on every decision that matters.
The reliable spine
The reliable spine is non-AI: the importer and export-market watchlist built off the firm's own product list, the standard batch-costing template and versioned quote register, the qualification pipeline, the capability site, the dispatch-event-driven WhatsApp concierge and the export-documentation pack assembled off the order.
Where AI helps
AI is limited to reading import and export trade records, forwarder and customs documents and inbound enquiries into structured fields and matching molecules to importers; the quote, the price, the customer commitment and the export filing stay with named people.
Who signs off
A named person signs off anything touching money, stock, a customer promise, a regulated filing, a payment, a price, a credit decision or a people decision.