The reliable spine
The non-AI spine is the enquiry-to-booking register and the shared banquet calendar: every lead with its date, function type, covers, budget and follow-up status, the reminder rules, and cost-per-booking by channel.
Hospitality (Hotels & Restaurants)
Capture every wedding and event enquiry
A wedding, conference or party enquiry is worth lakhs and in most family hotels it sits on one sales manager's personal WhatsApp with no follow-up system and no shared banquet calendar. If that person is busy, on leave, or leaves the company, the enquiry and the relationship are simply lost, and two enquiries get quoted the same date because nobody can see the diary. This is the highest-value front-office leak in the sector. Properties spend on Google, on Meta, on the booking sites' own ad slots, on travel agents and on wedding portals, and rarely know which spend brings a paying guest or a confirmed function, so the budget keeps funding channels that quietly burn cash.
Who has it
Banquets, catering and events at the core, where the enquiry-to-booking funnel is the business, and hotels and resorts with a strong banquet operation. On the spend side, hotels and resorts, restaurants, QSR and cafe chains, and banquets, catering and events all buy across Google, Meta, OTA ad slots, travel agents and wedding portals; cloud kitchens buy across aggregator ad slots.
What we build
One tracked enquiry-to-booking register for every event lead from every source (the date, function type, covers, budget and follow-up status), with automatic reminders to the team and polite nudges to the customer, and one clean shared banquet calendar so dates do not clash. The selling stays human; this makes sure no enquiry goes cold because someone was busy. It feeds banquet costing and the repeat-and-referral follow-up. Spend is tied to actual bookings and covers so the owner sees cost per booking by channel, not just clicks, and the wasteful channels get cut. Running the campaigns is not our job; we measure them and point the owner to a specialist to run them.
What is automated, where AI helps, who signs off
Automation for the routine. A person on every decision that matters.
Where AI helps
AI reads the enquiries arriving across WhatsApp, email and the portals and files each into the register with its details, so none sits unseen on one phone; the selling stays human, and it never owns the number, the approval, the promise or the decision.
Who signs off
A named person signs off anything touching money, stock, a customer promise, a regulated filing, a payment, a price, a credit decision or a people decision.
What changes day to day
No high-value enquiry slips through; dates stop clashing; the owner sees, lead by lead, where event business is leaking. The same marketing budget brings more paying guests because the wasteful channels get cut; the owner stops flying on clicks and platform numbers.
Illustrative outcome
A higher share of event enquiries converted to confirmed functions. Lower blended cost per booking at the same spend. Illustrative; final numbers come from your own data.
Illustrative; final numbers come from your own data.
Path to the build
How this one gets built.
Book a free 60-minute call, then a free Blueprint on the firm's own records. Deep-dive and build, followed by run and govern so the workflow keeps paying back.
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