The reliable spine
The non-AI spine is the channel engine: one rate-and-availability calendar pushed to every channel, the true-margin-per-channel arithmetic after every fee, and the settlement check against the agreed terms.
Hospitality (Hotels & Restaurants)
Channel and rate management across OTAs and the aggregators
The same room or the same dish is sold across five or six channels at six different effective prices after six different sets of commissions, ad spend, funded discounts, penalties and cancellations, and nobody knows which channel actually earns anything after its cut. For rooms, the parity rules and the commission bill go unchecked while the same room sells at three prices because five screens are updated by hand. For delivery, the aggregators' deductions stack up on a payout almost no one reconciles line by line. A best-selling room-type or dish is priced wrong on one channel while the property bleeds commission on another.
Who has it
Hotels and resorts for rooms across the OTAs, the signature front-office build; restaurants, QSR and cafe chains and cloud kitchens for covers across Zomato and Swiggy.
What we build
One rate-and-availability calendar (and, for restaurants, one menu and price) that pushes consistently to every channel, plus a true-margin-per-channel view after every fee, plus a settlement-and-deduction check against the agreed terms and what actually sold. The owner sees which channel makes money after its cut and can steer guests toward the cheaper channels and the direct site. It pairs with the direct-booking website that keeps the commission, and, on the data side, with settlement reconciliation.
What is automated, where AI helps, who signs off
Automation for the routine. A person on every decision that matters.
Where AI helps
AI reads the tangled settlement and deduction statements from each OTA and aggregator and matches every line to the agreed terms and what actually sold, surfacing the over-charges; it never owns the number, the approval, the promise or the decision.
Who signs off
A named person signs off anything touching money, stock, a customer promise, a regulated filing, a payment, a price, a credit decision or a people decision.
What changes day to day
The same room or dish stops selling at three prices; the commission and deduction bill gets checked instead of accepted; the owner finally sees real margin by channel and shifts demand to where it earns.
Illustrative outcome
A meaningful share of bookings shifted away from the most expensive channels toward direct and cheaper ones, plus recovered aggregator deductions traceable to the settlement reports. Illustrative; final numbers come from your own data.
Illustrative; final numbers come from your own data.
Path to the build
How this one gets built.
Book a free 60-minute call, then a free Blueprint on the firm's own records. Deep-dive and build, followed by run and govern so the workflow keeps paying back.
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What tends to pair with this one.
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