What is automated, where AI helps, who signs off
Automation for the routine. A person on every decision that matters.
The reliable spine
The non-AI spine is the clean master: each client, site, contract and rate is captured once in a structured record with the headcount, billing rate, statutory pass-through terms, SLA and penalty clauses, and that record is what billing, statutory revisions and SLA checks read from.
Where AI helps
AI is limited to bounded reading and extraction from the firm's own data, for example reading an existing contract or work order into the structured fields for a person to confirm; it never owns the number, the approval, the promise or the decision.
Who signs off
A named person signs off anything touching money, stock, a customer promise, a regulated filing, a payment, a price, a credit decision or a people decision.